O'Doughs Terms & Conditions

 Purchases made before 12:00 (noon) Friday will receive their deliveries the following Wednesday/Thursday/Friday depending on delivery location.


By purchasing from O’Doughs and this website, you agree to a subscription service that renews automatically with payment from the credit card provided at checkout the Friday before your next subscribed shipment. To SUSPEND or CANCEL your subscription, you must log in to your online account click on the order history page and click SUSPEND and the duration of the suspension in the drop down. Or Click into the Active subscription to access the Suspend and Cancel options. If you are unable to access your account, or require assistance with these actions, you must send written notice via email to eatwell@odoughs.com.  Notice of intent to suspend or cancel any subscription must be received and confirmed as completed by an agent before the Cut-off time for the intended action.


For Suspension/Reactivation:

12 (noon) Friday, prior to your next scheduled order

For Cancellations:

12 (noon) Friday, prior to your next scheduled order 

We do not provide monetary refunds for subscriptions that are cancelled mid-cycle.  At the time of cancellation, O’Doughs will complete any remaining deliveries that have already been purchased.  For consideration of any extraordinary circumstances, please contact an agent at eatwell@odoughs.com or 1-855-ODOUGHS (636-8447). 

NOTE: If you miss a cut-off, the chosen action will take effect as of the next applicable date.  Deliveries that are undeliverable or canceled after the applicable cut-off time will be considered charged as used, and will not be reimbursed or reallocated.

In the event that a monetary refund is awarded, O’Doughs reserves the right to levy a 5% processing fee against the refund total.


O’Doughs takes all reasonable action to ensure safe food handling and timely delivery within the allotted times provided for regular deliveries.  Once a package has arrived at its intended location and has been left with either the concierge or at the door, O’Doughs holds no further liability for the safety of the package or its contents.

The product should be kept frozen until you are ready to consume it as there are no preservatives in any of our products.

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern this websites relationship with you in relation to this website.

The term us or we refers to the owner of the website.

The term you refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: 

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).